Introduction
Giraffe Space ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, name, and password when you create an account
- Profile Information: Age range, gender, and NVC learning goals provided during onboarding
- User Content: Journal entries, chat messages with Gigi (our AI assistant), and practice session data
- Usage Data: Information about how you use the app, including features accessed, time spent, and progress metrics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your learning experience based on your goals and progress
- Process transactions and manage your subscription
- Send you important updates about the app
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve the app experience
Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We use Supabase for authentication and data storage, which provides enterprise-grade security including:
- Encryption in transit (TLS/SSL) and at rest
- Regular security audits and monitoring
- Secure authentication protocols
AI Chat Data
When you use Gigi, our AI chat assistant:
- Your messages are processed by OpenAI's API to generate responses
- Conversations are stored to maintain chat history within the app
- We do not use your chat data to train AI models
- Chat history can be deleted from within the app settings
Third-Party Services
We use the following third-party services:
- Supabase: Authentication and database services
- OpenAI: AI-powered chat functionality
- RevenueCat: Subscription and payment processing
- Apple App Store: App distribution and in-app purchases
Each of these services has their own privacy policies governing their use of your data.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our app (as listed above)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets (with notice to you)
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, please contact us at giraffespaceapp@gmail.com.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
Children's Privacy
Giraffe Space is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
- Email: giraffespaceapp@gmail.com
- Support: giraffespaceapp@gmail.com